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Written by a patient
30th June 2017


This was my second cataract op and went well. Nurses and surgeons excellent My one (and major) complaint was that I was in recovery and had to wait TWO hours for the pharmacy to deign to supply my drugs to take away. Talking to the nurses they seemed intimidated by the pharmacist and would not contact Angela(?) to expedite delivery. I think Angela needs a course in customer care and a reeducation as to why she is employed.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff