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Princess Alexandra Eye Pavilion
2014-10-03
Person
3
5
0
Written by a patient
Written by a patient 3rd October 2014
I had two cataracts removed and found the clinical care to be excellent. However, the booking-in procedures and records are much less satisfactory. Specifically, it is ridiculous to book in a dozen patients at a time and then to see them over a two hour period is unacceptable. Furthermore, although I was expecting to have laser treatment on my capsule, as agreed with my optometrist, the hospital had booked me in for a preliminary clinic to check my second cataract. Only because the registrar agreed with me that this was absurd and had a free appointment available, was the laser treatment carried out.