Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Pilgrims Hospice Ashford
2018-05-05
Person
5
5
0
Review of Ashford - Inpatient Wards
written by
5th May 2018
Everything is good. Buzzers answered immediately food nice.
Pilgrims Hospice Ashford
2018-05-03
Person
5
5
0
Review of Ashford - Community Services
written by a patient
3rd May 2018
This was my first meeting and found everything went very well and very informative, further meetings will be held.
Pilgrims Hospice Ashford
2018-04-22
Person
5
5
0
Review of Ashford - Inpatient Wards
written by a patient
22nd April 2018
Everything really good. 'Excellent care', mum said. 'They do everything and I don't even know its being done'.
Pilgrims Hospice Ashford
2018-04-22
Person
5
5
0
Review of Ashford - Inpatient Wards
written by a family member
22nd April 2018
Excellent, very welcoming, empathetic know what to do and when to do it. They take good care of all my needs.
Pilgrims Hospice Ashford
2018-04-22
Person
5
5
0
Review of Ashford - Inpatient Wards
written by a family member
22nd April 2018
Caring and very excellent care. Do not know what would be improved.
Pilgrims Hospice Ashford
2018-04-22
Person
4
5
0
Review of Ashford - Inpatient Wards
written by a family member
22nd April 2018
The care we received has been outstanding especially from Hannah, Amelia, Bev, Anna and Jackie. The carers go out of their way to make us feel comfortable and the kitchen staff are amazing too. The cleaning staff are great, Kelvin and Sharon are kind and polite and also do all they can to help. Polly has been incredible.
The only thing we can think of that could improve the peace and quiet is if people close doors rather than slamming them shut!
Pilgrims Hospice Ashford
2018-04-22
Person
5
5
0
Review of Ashford - Inpatient Wards
written by a family member
22nd April 2018
Everything has been good. Everyone is always very helpful. They go out of their way to make life better. Care is very attentive.
Pilgrims Hospice Ashford
2018-04-22
Person
4
5
0
Review of Ashford - Inpatient Wards
written by a family member
22nd April 2018
Brilliant care and communication.
Lovely facilities.
Maybe ask family members if they are comfortable being in the room for personal questions before asking incase they/patient would prefer then to wait outside the room.
Pilgrims Hospice Ashford
2018-04-22
Person
5
5
0
Review of Ashford - Inpatient Wards
written by a patient
22nd April 2018
Everybody made me feel so welcome, safe and cared for and all with smiley faces.
Pilgrims Hospice Ashford
2018-04-14
Person
5
5
0
Review of Ashford - Inpatient Wards
written by a family member
14th April 2018
I had the opportunity of going in the garden in a wheelchair. It is very important to have a change of scenery and out of bed!
Encourage the staff - it also gives them fresh air!
