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Written by a patient
16th September 2017


I brought my passport as proof of eligibility for NHS care, as stated on letter must provide. I booked in at the desk and wasn't asked for it by the receptionist. I asked her when I needed to show it and she said "we don't bother, if we did we wouldn't be able to see everyone as the queue would build up". I said as an NHS worker, this is a way of getting money from people who should pay for their care. She said "yeah but you won't get the money off them".

Recommend
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Cleanliness
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Staff
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