peterborough-city-hospital

Peterborough City Hospital

Edith Cavell Campus, Bretton Gate, Peterborough, England, PE3 9GZ
 
1 2 3 4 5 153,837 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a NHS patient
12th February 2021


The Doctors and Nursing Staff were very professional, helpful and friendly

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Dignity/Respect
1 2 3 4 5
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1 2 3 4 5
Information
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Cleanliness
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1 2 3 4 5
Written by a patient
30th December 2020


I was made to feel very relaxed and informed every step of the way in my procedure. Above all very helpful and friendly staff Thank you

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
1 2 3 4 5
Staff
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1 2 3 4 5
Written by a patient
18th December 2020


Message on behalf of my daughter who had eye surgery, diagnosis and post op appointments from the Head and Neck clinic and stayed with the Amazon Ward at the time of the operation. "I just want to thank all involved with my operation that took place earlier this months. From the initial diagnosis with the Head and Neck department and Dr Vardy, to the care from the Amazon children's Ward I received I received on the day of the operation. All the team to keep me relaxed, pre and post care have been amazing and you made my operation special. You really are special people, thank you, you are all hero's in my eyes." With promising post op results hopefully my daughter will continue to make full recovery, with perfect sight for Christmas. Thank you guys

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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1 2 3 4 5
Cleanliness
1 2 3 4 5
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1 2 3 4 5
Written by a patient
10th December 2020


I was fully supported by all the nursing staff

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1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Staff
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1 2 3 4 5
Written by a patient
20th November 2020


Over the past couple of months I have been treated by A and E, fracture clinic and also gynaecology. Every time I have felt very well cared for by professional and capable staff who have taken time to explain each procedure and listen to any concerns or questions. I have never had to wait very long to be seen and never felt rushed. This has been particularly impressive considering what difficult times we are living in at the moment with the pandemic. I cannot praise the staff highly enough.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
17th November 2020


I gave birth in the maternity ward. Upon arrival, I was made to wait for more than twenty minutes on a very uncomfortable chair, even though I was in a lot of pain due to the contractions. When I got in the triage area, the midwife there took forever to give me pain medication despite me begging and screaming. She kept talking at the phone and she was very brusque and made me feel unsafe. Her manners made me feel really anxious. The midwife who looked after me during the birth was really nice, but I did feel that while I explicitly asked for my son to be given to me right away unnecessary procedures were undertaken before I could feed him. The person who came after I fed him treated me like a soldier. She was also very brusque and I felt like I was being ordered around to go have a shower etc. I was feeling very vulnerable and she made me feel even less so. On the ward, the rules about visitors and usage of the bathroom weren't really enforced, so it was hard to sleep due to all of the noise at all times, and more visitors than should have been there were just allowed in. I have regretted giving birth there and I do wonder whether my postnatal depression was at least in part started from the poor experience there. It's still hurtful to think of. I know two other people who gave birth here and they also found it a poor experience.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
28th October 2020


I was treated with great care and consideration at all levels during my stay. On arrival for surgery I was welcomed in a friendly and informative manner and was put at ease by members of the surgical team who saw me prior to surgery. Post surgery I was made very comfortable in the recovery room, well attended to and kept informed. Similarly in the ward, all members of the team - nurses, trainee nurses, health care assistants and the caterers were all friendly and helpful. The latter is much appreciated because I could see that many of the patients around me were very poorly and needed a lot of care and attention but despite these pressures they were there for me when I needed assistance and always with a friendly and considerate manner. A very big thank you to all concerned.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
26th October 2020


I found the hca and all the care staff very good but i did find it very upsetting my husband wasnt allowed with me when i had my consultant appointment as i feel that was just as important for him as for me

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
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1 2 3 4 5
Written by a patient
7th October 2020


Very nice hospital overall. Never had any issues and staff seem very friendly

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Staff
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1 2 3 4 5
Written by a patient
4th October 2020


I cannot praise each and every member of the Ward B1 team too highly. From the start to the finish of my inpatient stay on the ward I was treated with dignity and respect by each and every nurse, doctor, and member of staff with whom I came into contact. I was kept fully informed about all clinical decisions and treatment plans and whenever I asked for more detailed explanations these were always given in clear and helpful terms so that even as a layperson I felt fully involved and included in the treatment at each stage. Every individual with whom I interacted whilst on the ward was friendly, helpful, courteous, welcoming and, most importantly, reassuring whilst still being open and honest about the potential challenges I was facing. I was privileged to receive such a consistently high and professional level of care and I felt humbled by the courage and dedication of each member of the ward team. I have the utmost sympathy for anyone who finds themselves on Ward B1 due to Covid but I can confidently promise them that they could not be in safer hands. An outstanding group of compassionate human beings.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
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Resources

Short link to review Peterborough City Hospital: http://iwgc.net/eb34b