Peterborough City Hospital 2020-02-04 Person 3 5 0

I went to A and E on the 31st January at 10pm with symptoms of a potential heart attack and was feeling very unwell and agitated. I made sure the staff knew I was awaiting heart surgery at Papworth Hospital and was told by the nurse at the reception desk he would sort out an urgent ECG. Over 3 hours later and despite reminding the nurse I finally had my urgent ECG. the staff nurse carrying out the ECG was shocked and told us we should have made it clear to the reception staff what my symptoms were. We told the staff at reception on 3 occasions what my symptoms were. Having finally got to the medical staff who were all great my husband and I waited with 2 men who had arrived well after I did and had their ECGs very quickly. Was the delay because I was a woman? or just a mess up? because the medical staff were not impressed with the delay I had.