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Peterborough City Hospital
2019-02-03
Person
1
5
0
Written by a patient
Written by a patient 3rd February 2019
My care was not good.
Nurses are only seen when they are doing an intervention eg drugs.
No one introduces themselves at all with the exception of patient. No one looks at the where patient holistic care is not in evidence. No one asks about how you are, how you are feeling- your mental health.
I have been left for long periods of time with no fluids.
I have not felt cared for on this ward and think a great deal needs to be done to improve patient care.
29th May 2019
Response from Peterborough City Hospital
Thankyou for taking the time to tell us about your experience. I am sorry to hear you would not recommend our service. I apologise for your perception of the nurses and that you did not feel the level of information and involvement was adequate. I will pass this onto the team. Kind Regards Laura Stent Matron