Ormskirk and District General Hospital
Wigan Road, Ormskirk, Lancashire, England, L39 2AZ
225
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Ormskirk and District General Hospital
2023-08-10
Person
5
5
0
Review of West Lancashire Out of Hours GP Service
10th August 2023
Doctor's would not help as usual.h
Suggested improvements
Doctor's would not help had to ring 111
Perfect service by doctor
Ormskirk and District General Hospital
2023-08-10
Person
5
5
0
Review of West Lancashire Out of Hours GP Service
10th August 2023
It's self explanatory I don't have any of those conditions.
Suggested improvements
Nothing really.
Ormskirk and District General Hospital
2023-08-10
Person
4
5
0
Review of West Lancashire Out of Hours GP Service
10th August 2023
I have given these answers because I was happy with the service I received x x x
Suggested improvements
Nothing really
Ormskirk and District General Hospital
2023-08-10
Person
5
5
0
Review of West Lancashire Out of Hours GP Service
10th August 2023
The doctor I saw went above and beyond. He was excellent. So thorough. Reception staff was also excellent
Suggested improvements
Top mark's
Ormskirk and District General Hospital
2023-08-10
Person
3
5
0
Review of West Lancashire Out of Hours GP Service
10th August 2023
Quick call back after calling 111. Found Dr just wanted to get off the phone as soon as possible.
Suggested improvements
Listen to patient. Empathy
Ormskirk and District General Hospital
2023-08-10
Person
5
5
0
Review of West Lancashire Out of Hours GP Service
10th August 2023
X
Suggested improvements
X
Ormskirk and District General Hospital
2023-08-10
Person
5
5
0
Review of West Lancashire Out of Hours GP Service
10th August 2023
N/A
Suggested improvements
N/A
Ormskirk and District General Hospital
2023-07-29
Person
5
5
0
Review of West Lancashire Out of Hours GP Service
29th July 2023
GP was very helpful. Listened to my issues, suggested plan, arranged for district nurse to administer medication during the night. Allowed me to be treated at home.
Suggested improvements
Nothing
Ormskirk and District General Hospital
2023-07-28
Person
5
5
0
Review of West Lancashire Out of Hours GP Service
28th July 2023
It was a very kind an efficient service and if I need too I would feel confident of receiving help an care again
Suggested improvements
Don't know
Ormskirk and District General Hospital
2023-07-27
Person
4
5
0
Review of West Lancashire Out of Hours GP Service
27th July 2023
Originally I called the GP but all the emergency appointments were taken so I ended up calling 111. Although I had to go through my conditions several times (I knew what was wrong and what I needed as I had been advised by my chiropractor about the condition and the remedy), which was annoying as I was in a lot of pain, we still had to go through “the process” of going through the questionnaire, which I understand.
However, once I eventually got through to tre out of hour GP he listened to what I had to say and was very helpful in getting the medication prescribed for me rest I needed
So, whilst the initial process was annoying because I knew what I needed etc, in tte end the GO was very efficient
Suggested improvements
I would say that perhaps the person with the initial contact should listen properly. I appreciate that they have a procedure to follow for safety reasons and that they are not necessarily trained medical staff but I feel they could have perhaps reduced the amount of time I was kept waiting as I was in extreme pain