one-hatfield-hospital

One Hatfield Hospital

Hatfield Avenue, Hatfield Business Park, Hatfield, AL10 9UA Also known as: Hatfield One
 
1 2 3 4 5 44 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a carer
28th June 2020

I was initially really nervous about my 4 year old sons Hydrocele Repair operation. I was nervous about the anaesthetic and the procedure and also aware that I needed to stay positive and brave for my son. The staff at the hospital were so welcoming and reassuring and they quickly helped put my mind at ease. I think the Health Care Assistants and the Nurses and all the other staff really went that extra mile in looking after us. They took the time to chat with us and said they could stay with me while my son was having the procedure and they kept checking in on us ensuring we were ok. This was so helpful to me as I felt anxious initially but they all really helped me feel much more calm. The way they spoke to us was lovely and they ensured my son was reunited with his two toys when he woke up. Thank you we enjoyed our stay with you.

2020-06-30 14:56:02
Response from One Hatfield Hospital

Thank you so much for your kind words. We are so pleased you had such a positive experience at the hospital. I'll pass your review on to the team. Our very best wishes to your son. Many thanks Georgina, One Hatfield Hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
#sayThankYou

Great service and medical care. Exceptionally clean hospital with great support health workers. Positive experience all round thank you

20th May 2020
1 2 3 4 5
Written by a patient
1st April 2020

I had elective day surgery at One Hatfield shortly after the hospital opened. As a nurse myself I was totally blown away by the professionalism and positive attitude of all the staff. State of the art facilities and it is obvious that a lot of thought went into design of the hospital. From my initial consultation with a GP (yes, they do this as well!) to an MRI scan and a consult with a surgeon the process was flawless. The finance department were also very on the ball. The food was excellent and I really would recommend the hospital to anyone who is looking for treatment. The GP service is very reasonably priced and there is ample parking with a tea/coffee bar to boot!

2020-04-07 14:29:30
Response from One Hatfield Hospital

Thank you very much for taking the time to review One Hatfield Hospital. We are so pleased to see such a positive review and will be sharing it with everyone at the hospital. Many thanks Georgina, One Hatfield Hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
11th March 2020

Great service from the get go. Mr Sharma and the team were outstanding and all are superb ambassadors for ONE Hatfield. Wouldn't like to say I would call again (if you know what I mean) but if the need arose for any future medical procedures this would definitely be my first port of call. I cannot fault anyone today, a great team.

2020-03-12 14:16:17
Response from One Hatfield Hospital

Thank you so much for your kind feedback. I'll pass it along to the team. Indeed, we hope you don't have to cause to return, but good to know One Hatfield would be your first choice! All the best Georgina, One Hatfield

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
28th February 2020

The hospital was clean and tidy but it was the staff that made my stay a really good experience. Every single member of staff that i dealt with was absolutely amazing and i can not thank them enough for making me feel calm and relaxed. The 3 main people that dealt with me were Danielle & Leah (day) and Anna (night)- i think these were their names they did tell me, sorry if i got them wrong. The 3 ladies are an absolute credit to your hospital. Individually all so lovely and caring- thank you so much for looking after me. During my stay nothing was too much effort for them. There were a few issues but all of them were resolved - like the antibiotic drip that i needed not being in stock- but the staff made sure i was aware of this and kept me updated and provided me with a tablet form instead. As well as the buzzer i had not working but a solution again was sorted and i was provided with a phone to contact them should i need them. Thank you

2020-03-10 14:16:47
Response from One Hatfield Hospital

Thank you so much for taking the time to review One Hatfield Hospital. We're pleased you had such a great experience. Our staff work hard to provide great service and it means a lot see such positive feedback. We will pass your kind words on to all involved. Many thanks George, One Hatfield Hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
5th February 2020

I had a total knee replacement on the 14th January performed by Mr Waters. From my admission on Tuesday morning until I left on Thursday afternoon I felt cared for by everyone. Thank you

2020-02-19 15:08:38
Response from One Hatfield Hospital

Thank you very much for taking the time to review One Hatfield Hospital. We are so pleased you had such a positive experience and will pass your review on to all of the team as well as Mr Waters. Thanks Georgina, One Hatfield Hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
2nd February 2020

The staff looking after me on my visits were Mr Parwez and the MRI team, all were superb. Thanks to all

2020-02-19 15:10:28
Response from One Hatfield Hospital

Thank you so much for your positive feedback, we really appreciate you taking the time to share it. We will pass your review on the MRI Team and Mr Parwez. All the best Georgina, One Hatfield Hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
1st February 2020

The staff were helpful

2020-02-19 15:07:47
Response from One Hatfield Hospital

Thank you taking the time to review One Hatfield Hospital. We really appreciate it. Thanks Georgina, One Hatfield Hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
31st January 2020

I was referred by My GP to Hospital One on my requests after long and disappointing treatment I received from St Albans City Hospital and NHS administrations. I was warned that this will only prolong my waiting time for ACL reconstruction surgery. Well, I am glad I decided to do that. I had surgery within 6 weeks time. Staff was really nice and caring. Hospital clean and comfortable with delicious food. But thing which they won me with was, every time they did what they told me they would do.

2020-02-03 08:26:59
Response from One Hatfield Hospital

Thank you very much for taking the time to review One Hatfield Hospital. We really appreciate your feedback and we are so pleased you had such a positive experience. Many thanks Georgina, One Hatfield Hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
29th January 2020

Treatment at One Hatfield Hospital was fantastic. My Consultant Mr Tarique Parwez and his team makes me feel comfortable at all times explaining everything carefully. Special thanks the physiotherapist, reception, nurses and catering staff for their and support. The meals was brilliant and impressed with the service my wife received with tea and meals. Very happy with my procedure and have no hesitation in recommending the One Hatfield Hospital.

2020-01-30 14:21:55
Response from One Hatfield Hospital

Thank you very much for taking the time to review One Hatfield Hospital and for your kind words. We are so pleased you had such a positive experience and will share your comments with everyone at the at the hospital. Many thanks Georgina, One Hatfield Hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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Resources

Short link to review One Hatfield Hospital: http://iwgc.net/en9ke