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Written by a private patient
11th August 2021


I had a bilateral breast reduction at One Ashford 3 weeks ago and I have nothing but praise for the staff there. From the moment of admission and taken up to my ward by a lovely porter who explained how all the 'gadgets' in my room worked, to the nurses who checked me in etc, the professionalism and care of the staff was 100%. Super clean room. Everyone sanitising hands etc on entering room, etc. Room was lovely and bright - excellent wc facilities. The care from the nurses was second to none - Jenny, Emma and Jane in particular, thank you! They work very hard but were always happy and kind. I had a light supper after surgery which was lovely (thank you to the lovely catering lady) and before I was discharged the following day had a wonderful lunch. Three days post surgery I had a call from a nurse at One Ashford to check that I was feeling okay. Outpatients for change of dressings was fabulous. First class all the way - would not hesitate to recommend to anyone if needed surgery/outpatient care. Thank you.

23rd August 2021
Response from One Ashford Hospital

Thank you very much for such lovely feedback. It is always nice to hear that patients have a positive experience from the moment they come into the hospital until they leave. We are pleased to hear your surgery went well, and we wish you all the very best with your ongoing recovery.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe