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Nuffield Hospital Cambridge 2023-12-13 Person 5 5 0

I cannot fault any of the staff in this hospital, during the course of my stay (overnight) I was treated with respect and dignity at all times , staff are prepared to go above and beyond to ensure your stay is comfortable. The cleanliness in the hospital was spot on how it should be. I enjoyed the bathroom facilities and being able to shower after my operation. The only thing that affected my overnight stay was the bed mattress. The mattress seemed to stay sunk in the shape of my body which then made it difficult to move or sleep. Mattress was extremely uncomfortable. On discharge however I found that any after Cate information I was given was not retained by myself because of the level of drugs that were in my system. It would have been helpful if the receptionist had allowed my partner to come into my room until I was ready to leave so that he could have retained after care information on my behalf.