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Written by a patient
2nd July 2019


The only problem I had is I was down as a new patient. In theory this is correct but the forms I handed in were not on the system. I did do them again but today on my follow up appointment again told I was a new patient and had I seen my consultant before. A bit worrying as I had a colonoscopy a fortnight ago which again seems to have disappeared as my notes were not there. No fault of the specialist just the admin seems very lax.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff