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I visited Mr Kumar ENT at a very vulnerable time when I felt I had run out of options to treat my condition. Mr Kumar listened very carefully to my personal circumstances and reached out with a kind and helping hand. I felt nothing was too much trouble for him and that he sincerely cared about my receiving the best, most appropriate and timely treatment. I felt Mr Kumar was considered and open minded in his approach, and he communicated fully and openly with me at all times. I am forever thankful to him, his professionalism and sincerity, and to his wonderful team.