Hucknall Road, Nottingham, England, NG5 1PB
I had a hip replacement on the 11th April 2019. I can not praise all staff enough for the 5 star treatment i was given. Although I was asleep lol for op i believe the surgeon Mr Westbrook as done a fab job. The staff my ward were amazing Inc the lovely man on food duties and the porter who called me his grape lady.lol private joke. I was constantly attended to and even the food was good. I was there Thurs to Sunday but it would not have bothered me to stay longer. I am normally a very active person full time work, ride horses and help on family farm, City hospital was like on holiday.
The level of care I received in both Lawrence and Bonnington Wards plus the maternity suite was outstanding from start to finish. All the staff were excellent at explaining what was going to happen to me during and post labour. I was amazed by the number of staff I was seen by from different departments e.g. physio, midwives, and consultants and how information exchange between them took place so efficiently. During labour, my midwife was fantastic and cared for me in a manner that made me feel safe and informed. I always felt that nothing was too much trouble for her and she would do anything to help me. After delivery, the staff on Bonnington were brilliant and I didn't feel daft buzzing for a midwife to come and help me any number of times. They always did so in a caring and understanding way. It was also great that I didnt feel rushed to leave the ward to go home and was able to stay longer until I felt more confident with breast feeding. The only slight down side was the number of midwives that I saw during inducement- Due to the length of time it took and shift patterns, I would just be getting to know one before she had to leave and wouldnt be in again for a couple of days. Thankfully I did have the same midwife throughout once established labour commenced which made me feel secure. I can't see how this could be improved though, the midwives already do very long days so I'm not sure it could really be resolved. Overall, fantastic experience and I couldnt have hoped for better care. Thank you.
If I had not been ill then this would have been one of the best weekend breaks I have ever had! The whole ethos is on patient care from the cleaning staff to catering to nurses to doctors. I had my own self administered pain relief and then more on request. The staff were faultless. This is an example of how a health care should be run at its best.
all I can say is all staff on oncology out patience and Gearvis pierson ward treated us all excellently
Well looked after