Northwick Park Hospital 2021-12-14 Person 4 5 0

I went to A&E yesterday at 5.30 am with a badly broken ankle and was treated with efficiency, professionalism, courtesy and above all, great kindness and cheerfulness by everybody I came into contact with until I left about eight hours later. Of course there was waiting around, I was hardly the only patient, but I was really impressed by how nice all the staff were not only to the, sometimes difficult patients, but to each other as well. People who waited through meal times were offered sandwiches and drinks, the doctor who set my ankle wheelchaired me to Chaucer ward herself so I didn't have to wait for a porter, and since I couldn't walk, somebody was despatched to collect my prescription for me. I was very, very impressed