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Written by a NHS patient
17th February 2023


Was brought up n by ambulance wonderful service the ambulance service the NHS can be proud of. The A & E was inefficient and uncaring. I arrived in their assessment ward at 3am (approx) no blood pressure was taken, no temperature ,examined my leg very dismissal, although I was in pain. I feel I should explain how I ended Up here. I had a blood test at my GP 16th Feb At 4pm. At 1am on 17th Feb I received a call from Northwick Park to inform me there was irregularities with the blood sample and I need to get straight to the hospital. I explained I am the primary carer for me cerebrally daughter and I would have arrange for a carer to come in. I did this and an ambulance was ordered By I presume Northwick Park for me. Room for Improvement. Always good management coupled with good work ethics leads to success and heir appeared to be many members of staff on duty yet I was not seen on even spoken to for four hours.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe