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16th October 2021


What I came in for was addressed and the staff actively tried to help me by listening and trying to solve any issues.Thank you to my Sean Adnett who listened and understood and helped me on the road to recovery. I have long term health conditions which I have been on medication for but which I have now managed to cope with by doing physio and especially hydrotherapy. I regularly went for hydrotherapy at another hospital before COVID19 meant that all these facilities were no longer available due to the pressures on the NHS. However, the classes at Northwick Park Hospital are great and have really helped me with my mobility and chronic pain after being unable to find anywhere for the past 2 years.

Suggested improvements
I think the physios should be allowed to also address other issues that are part of the same condition, for example if someone has arthritis or fibromyalgia and the pain is in the upper and lower part of the body. A patient should not have to be referred again just to address it, for example, pain in the shoulder but also in the knee. The physio should be able to address it as a whole. I think that you should be able to book at least 10 hydrotherapy sessions at a time so that you can get a good run without gaps between sessions. I think this would really help rehabilitation and stop people from taking one step forward and two steps back.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff