Report this review of Northern General Hospital
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
Northern General Hospital
2014-03-21
Person
1
5
0
Written by a carer
Written by a carer 21st March 2014
Brierly 7- staff absolutely atrocious. Do not update families, argue constatnly with each other and patients, patronised my Mum and never got to the root of her illness, made my family cry because they wouldn't listen to our detailed knowledge of our family member and our notifications when symptoms got worse. Family member got worse in hospital and caught several infections. Ward had to be locked down due to bug, isolated patients. Cleaning staff following this told us it was standard and a very unclean ward generally. Toilets were disgusting for visitors and patients. Constantly sat around nurses station and having loud personal conversations that again isolate patients and families- very little conversation with patients and incredibly patronising to patients with confusion/dementia. Items of clothing, teeth, personal posessions constantly missing. Many different faces, only one or two were welcome to us.