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Northampton General Hospital
2017-11-23
Person
5
5
0
Written by a carer
Written by a carer 23rd November 2017
Code 0227.
On 22 November we attended at the Day Surgery Unit with our son Leo for removal of eight teeth.
The service was excellent. The staff were friendly and the check in procedure was quick and simple. We were seen on time and everything was explained to us. The staff were most professional and kind. The operation went well. Everywhere was very clean.
It was nice of the staff to give our little lad a teddy bear as a reward.
Minor point - the leaflet could have mentioned about car parking and collection arrangements and perhaps included a copy of the guide for patients and visitors to Northampton General.