Billing Road, Northampton, NN1 5BD
Really disappointed with the way my 89 year old mother was made to wait over 5 hours for an X-ray. She was brought in by paramedics and I joined her within 10 minutes, she has Parkinson’s Disease and dementia and had suffered a fall resulting in a suspected broken hip. I enquired several times as to why she was not referred for an X-ray but was told “we are busy”. I was later informed they had forgotten to refer her, an oversight. This resulted in my mother having to have a bed overnight. She was very restless and totally disoriented but the entire experience. Something that should have been dealt with very simply turned into a very bad experience for an elderly lady.
I have been so impressed with NGH as both an out-patient and in-patient. Every time I have attended, the staff are so friendly and the hospital is very clean. Really great experience!
We had a visit to A&E with my 2 year old that had a pulled elbow. The staff were very good and Shelby the nurse managed to pop the elbow back in whilst in triage so we were not there for long. She also gave my daughter a teddy bear which we named after her. Thank you. It was a very positive experience.
All the staff were great when I was having my first baby apart from one female consultant who had no bedside manner and was determined to induce me the next morning and couldn't give me a reason why. Luckily we asked for a second opinion and I went into labour naturally the next day and had a healthy baby girl.
Short link to review Northampton General Hospital: http://iwgc.net/eb4na