northampton-general-hospital

Northampton General Hospital

Billing Road, Northampton, NN1 5BD
 
1 2 3 4 5 139 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a patient
11th August 2020

Two issues - one excellent, the other less so. I am suffering hip pain and my GP wrote to NGH seeking an appointment for an X-ray on 7 July. Not having heard anything in over a month, and suspecting a backlog due to COVID, I rang the X-ray department on 10 August to check how long I might have to wait. "We can give you an appointment this afternoon" was the response! It appeared that, despite her writing to the hospital, my GP should have also told me to ring the hospital to arrange the appointment as well (which she clearly hadn't!). What a peculiar arrangement!

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1 2 3 4 5
Written by a patient
4th August 2020

I have just been to the breast clinic and wanted to say how amazing all the doctors and nurses are in there, there so lovely and kind from start to finish, you never wait too long to go through all the processes and you feel completely safe. Its the 3rd time I've been and its the same every time, so thank you all for being the best that you are and for being incredibly supportive and passionate about your patients.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
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Written by a carer
15th May 2020

Dr. Elton in ER was incredible when my Mother ended up there after a fall on 9th of May 2020. This is the second time my mother has ended up there and he treated her both times - he even remembered her. Him and his team and the senior doctor he also consulted with have been so excellent in every way. Elton was even kind enough to get my mother a sandwich as she hadn't eaten. Elton was not only kind and thoughtful but also absolutely spot on with a diagnosis both times. Because of his concern about my Mother wanting to go home he made sure after care was in place - that has also been above and beyond and she has had a much more speedy recovery than perhaps she would have without all the support. Again she was at the General on Wednesday 13th for another X-ray and again everyone couldn't have been more helpful and efficient. Thank you so much to you all at Northampton General!

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Dignity/Respect
1 2 3 4 5
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Written by a patient
29th April 2020

I recently had gynae surgery and cannot praise enough my surgeon Mr Gnana and his team , staff in pre op assessment and anaesthetic team for excellent care they provided

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Written by a carer
28th April 2020

Great care from paddington ward nurses cleaners and play team all very kind and friendly. All doing a great job, keep up all your good hard work

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1 2 3 4 5
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Written by a patient
25th February 2020

What can I say, 5 star treatment all round. Kindness and expert care. Although I had a very traumatic experience, two, three hour cancer operations, in two weeks the nursing staffs reassurances was second to none. I did not feel alone, I had friends all around me. You, are all special, fantastic people, the surgeons, consultants, anesthetists, nurses and all of the staff were wonderful and I cannot thank them enough. Best regards A cured cancer patient Paul Wilkins

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1 2 3 4 5
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Written by a patient
24th December 2019

I was recently admitted to Northampton General with a case of Cellulitis. The care that I received from start to finish was second to none. A and E was busy the receptionist saw how ill I was and sent me straight round to Ambulatory Care . Kirsty saw how poorly I was and I was quickly seen and blood tests were conducted as I was severely dehydrated I was given saline, bloods were taken and pain meds given. I couldn’t stop being sick as they couldn’t do enough for me. They decided to admit me as I deteriorated while in the dept. Within a couple of hours I was on Rowan Ward, the staff were fantastic explaining what was going on and making me feel involved in my care. The staff working that evening were Emily. Beth and Blessing I am not a good patient with needles etc and they reassured me every step of the way. I took a turn for the worst in the night so I was moved up the ward due to my needs. I spent another 10 days in Hospital and was then given a course of IV antibiotics daily at Ambulatory care. I feel so lucky to have the support of the drs and nurses & health care assistants on Ambulatory care and Rowan Ward. The NHS is something we should be proud of and embrace great care, and very dedicated staff. Thank you to everyone who has got me home for Christmas I can’t thank you enough.

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Written by a patient
15th November 2019

The staff do an excellent job, remaining compassionate and caring whilst carrying out expert nursing duties. They keep your dignity intact, treat you with a respect and listen to your concerns and worries. They go above and beyond, even when they are stretched and up against the clock.

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Written by a patient
4th November 2019

Fantastic staff.

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Written by a carer
1st September 2019

Myself and my partner had to attend A and E yesterday (Saturday afternoon) after he had an accident resulting in a deep cut to his leg. We were seen by an emergency practitioner (I think named Nic) who was absolutely fantastic, she made us feel at ease and made an effort to get to know us and share a joke. My partner was given stitches and we were home within 3 hours, yes the waiting times in A and E are longer than anyone would hope for but the quality of care we received made us really grateful for the NHS. The experience was made a much more positive one thanks to the member of staff who cared for him.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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Cleanliness
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Resources

Short link to review Northampton General Hospital: http://iwgc.net/eb4na