Northampton General Hospital

Billing Road, Northampton, NN1 5BD

 

Recent Reviews

 
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1st September 2019
Written by a carer

Myself and my partner had to attend A and E yesterday (Saturday afternoon) after he had an accident resulting in a deep cut to his leg. We were seen by an emergency practitioner (I think named Nic) who was absolutely fantastic, she made us feel at ease and made an effort to get to know us and share a joke. My partner was given stitches and we were home within 3 hours, yes the waiting times in A and E are longer than anyone would hope for but the quality of care we received made us really grateful for the NHS. The experience was made a much more positive one thanks to the member of staff who cared for him.

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17th August 2019
Written by a patient

I write with so much sadness, as the place I'm sitting, I don't feel safe. I've been detained under Section 2 for 28 days under the Mental Health Act 1983 which was revised in 2005. At this point I won't be able to visit the Northampton General hospital again. Hence I would like to go back to my country, Ghana. I don't feel safe in England, at all.

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12th June 2019
Written by a carer

Sadly, my mother had two stays in Northampton General prior to her death in April 2019. Both experiences were pretty dreadful. Where she was seen by a consultant for a specific condition, then the treatment was good but sadly there does not seem to be an overall view of the patient's condition. The first time Mum was discharged, it is now clear that she had already developed blood clots on her lungs which were not diagnosed. Her second admission was only about two weeks after her first discharge. The wards are noisy with the beds close together. The worst experience was on the Walter Tull Ward - supposedly one of the newest and best - you never saw the same consultant or nursing staff twice . They are all just working off notes and not relating to the patient. You wouldn't put a dog through what my mother went through. When it was clear to the family that my mother had an incurable disease, was distressed and asking to die, we had to work extremely hard to get her out of hospital. I shudder to think what you would go through if you had no family or friends to fight for you. It is not necessarily the fault of individual staff - it is a machine, a factory. Thank goodness, we got Mum home to die in peace. Her experience was simply dreadful.

Recommend
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Dignity/Respect
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Involvement
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6th May 2019
Written by a patient

I had a total abdominal hysterectomy and bilateral salpingo-oophorectomy on 30th April 2019. I was very well looked after, throughout my stay, on Spencer ward and can not commend the staff enough for their commitment and care. I am very grateful to all those involved in my care.

Recommend
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Dignity/Respect
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Involvement
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Information
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1st May 2019
Written by a carer

my son was taken in to the a. & e . then to rescuss , and then to whitmore assesment ,my husband and i found everyone was very helpfull and caring from a&e, to rescuss, to whitmore assesment , and then on to rowan ward where he spent a week , all the team on rowan ward were amazing , so friendly , caring and helpfull and soon got our son well enough to come home . the ward was lovely and clean, and it was so well run with a lot of understanding and caring . thank you so much , we are lucky to have you all .thank you so much ,from craig gordon (patient) & lin &martin gordon .(parents) xxx


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