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Written by a carer
17th October 2017


My father has been in NGH for 9 days now - sent home ill from NGH - back in an ambulance next day. He has been passed from ward to ward - no continuity at all. He has been vomiting with no bowel movements all this time - not seen by a doctor all weekend. Cannot eat now for 9 days - 85 years old. Latest plan today was for a CT - cancelled due to a "communication breakdown" Tried contacting the Matron - no one knew how to get hold of her. No ward Sister available. PALS office had just an answer phone. This care is appalling - bordering on negligent and I will certainly be making a formal complaint.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff