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Written by a family member
15th November 2014


Knowing that if there was a problem, or if a loved one was in pain, help was only a phone call away and someone would give or come out quickly to resolve it or offer reassurance to those family members looking after them. Having a regular team of carers and the professionals available to help and support the family and the patient in their own home was an added bonus. However, how the care and treatment is first introduced can be a bit daunting and obtrusive until any changes in the household routine becomes more acceptable.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff