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Written by a patient
12th December 2017


Never go here.Travel out of Norwich if you can.This place is so bad.They make mistake after mistake.There may be the odd caring nurse here and there, but they are surrounded by nurses, who do not care, who shout at elderly patients, who criticise patients who've got real illnesses, who mimic and mock and patronise patients.I do not trust anybody here.It is a sham.It is inadequate.There is no continuity.They make mistakes, but never try to correct them.Consultants are so of the attitude that individual people do not matter, and consultants here leave many things unanswered, and with no follow up.There is no thoroughness here.Procedures are not in place, and therefore are not adhered to.This place is not a good hospital in any way.I wish I had never been anywhere near here, because they damaged my health, and hindered any help I was owed.They are not doing a good job - far from it.I know the mistakes they made with respect to my circumstances, and I also witnessed mistakes they made with several other patients.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff