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Written by a patient
6th November 2014


Blood tests? Pull a ticket and wait like cattle at a cattle market. Very slow service it's almost laughable. 1 and a half to 2 hour wait, easily :( X-Rays? I went to the counter with my x-ray form, handed it over and was told to take a seat. I was the only one waiting. 20mins passed before the nurse came to collect my forms and take them to the x-ray room, although they were walking in and out of them the whole time I was waiting laughing and joking and socialising with each other. The nurse then told me to take another seat by the x-ray room while she ''set up''. This took another 15mins or so. The whole department was too relaxed and were on a permanent ''go slow'' for my liking. Waited 35mins to get in the x-ray room although I was the only person there!!! God only knows how long this would have taken if there were a few waiting??? It felt like they just couldn't be asked :( On a plus side, very clean and all the staff are polite.....

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff