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4th March 2023


We had issues with the microphone and ended up using the video alongside a mobile phone. The nurse was helpful and listened to what the issue was before asking pertinent questions to resolve my problems. She was courteous and sensitive at all times during the call.

Suggested improvements
A test of the IT a day or 2 before the actual call may help with IT issues

Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent