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(NAMS) Prescription Service
2021-01-21
Person
5
5
0
Written by a patient
Written by a patient 21st January 2021
Today I had a review conducted by Tammy Temple and found her to be pleasant and helpful, as has been the case with all the staff I have dealt with at NAMS.
The only issue I have experienced was in the early days of lock-down and the time taken to process calls. This was understandable in the circumstances.
13th May 2021
Response from (NAMS) Prescription Service
Thanks for your feedback and nice words about Tammy and the other staff. We are sorry that the call handling times were affected during the early days of lockdown whilst we were making the working conditions safe for our staff. We appreciate your understanding on this matter.