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11th March 2024


I had a home visit from Louise who was very caring and took the time to listen. I had a holiday booked for just after her visit. I was having some thoughts as to maybe i should not be doing this with a stoma. Louise put my mind at rest about these concerns. This was the first time i had meet Louise but found her very good and easy to talk too. Louise took some pictures of my stoma to be able to get a second opinion, and told me she would call me on my return from holiday. Louise did as promised and called me on my retutn. THANK YOU LOUISE, you are a star. I look forward to seeing you in the future.

Suggested improvements
I honestly can not think of anything that could have been done better. 10 out of 10.☆☆☆☆☆☆☆☆☆☆

Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent