Share review of (NAMS) Prescription Service
(NAMS) Prescription Service
2021-01-26
Person
4
5
0
Written by a patient
26th January 2021
I wasn't treated in a hospital on this occasion, it was a video call. So I'm not sure how relevant these questions are.
26th January 2021
Response from (NAMS) Prescription Service
Thank you for taking the time to leave your feedback. I am sorry that all of the questions were not relevant to your video call but it is important that we monitor the satisfaction of all service users regardless of which of our clinics is used. I am sorry to see that you scored 3 out of 5 for the recommend question and would be interested to learn why this is so that we can improve our service for everyone. Please feel free to contact me by phone or email. Andrew