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19th April 2024


Karen was just wonderful. Saw me very quickly after I rang with a concern, I didn’t have to wait on arrival, was greeted at the door and left with a number of possible solutions to try. Karen was so lovely and warm throughout, listened to me and offered a number of practical solutions. Amazing service - THANK YOU!!

Suggested improvements
Nothing - your team are brilliant!

Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent