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26th November 2023


Louise made me comfortable as soon as as she arrived. She listen to me, making suitable positive and helpful advice as she examined me and made me feel comfortable about the way I was coping and dealing with my stoma. The appointment was not hurried and I had time to ask about any queries I had. Louise has encouraged me to feel much more assured about how to go forward with my situation.

Suggested improvements
Nothing. I was completely satisfied with the consultation and the outcomes. Louise was pleasant, respectful and knowledgeable.

Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent