(NAMS) Prescription Service

Phoenix Centre, Millennium Way West, Nottingham, NG8 6AS Also known as: Fittleworth
 
857 reviews

Reviews

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Dignity/Respect
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Reviews

 
Page 82 of 86
 
Written by a patient
21st January 2021


Today I had a review conducted by Tammy Temple and found her to be pleasant and helpful, as has been the case with all the staff I have dealt with at NAMS. The only issue I have experienced was in the early days of lock-down and the time taken to process calls. This was understandable in the circumstances.

2021-05-13 14:33:31
Response from (NAMS) Prescription Service

Thanks for your feedback and nice words about Tammy and the other staff. We are sorry that the call handling times were affected during the early days of lockdown whilst we were making the working conditions safe for our staff. We appreciate your understanding on this matter.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Written by a patient
18th January 2021


I attended this clinic after ringing with a problem the previous day.The staff acted very professional and sympathetically and assured us that they had seen the problem before and that it could be sorted,which it was very simply and quickly. We couldn't thank them enough.

2021-05-13 14:34:33
Response from (NAMS) Prescription Service

Thanks for the review. We are glad that we were able to address your problem quickly and effectively.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Written by a patient
31st December 2020


Fantastic

2020-12-31 09:36:09
Response from (NAMS) Prescription Service

Short and sweet but that one word says it all. Thank you!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Written by a patient
22nd December 2020


we came in on a phone call we were met by Tammy who was polite and very friendly which put us at ease. she explained all details to us ,also showed us new ostomy bags to try thankyou for all your help.you were great.

2020-12-31 09:38:54
Response from (NAMS) Prescription Service

It is great to read that we were able to accommodate your needs quickly and that Tammy was able to put you at ease. I hope your new ostomy bags work well for you. Thanks.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Written by a patient
19th December 2020


A very efficient and friendly service provided by all at nams. I was given an appointment for the same day, the nurse was on time and made me feel very comfortable

2020-12-31 09:41:23
Response from (NAMS) Prescription Service

It is important that people feel comfortable when they come to see us. Thank you for sharing this.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Written by a patient
3rd December 2020


Always there to help, good information about my problem and informative.

2020-12-31 09:46:58
Response from (NAMS) Prescription Service

Thank you for taking the time to write this. We are here to help and offer advice as needed and it is important to us that people know this.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Review of (NAMS) Prescription Service written by a patient
2nd December 2020


Treated with respect and dignity. Thank you


2020-12-18 08:35:56
Response from (NAMS) Prescription Service

Thank you for feeding this back. Ensuring everyone is treated with dignity and respect is one of our important goals.

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Review of (NAMS) Prescription Service written by a patient
30th November 2020


Able to get an appointment really quickly. Everyone I spoke to was kind, caring, compassionate and helpful. The stoma nurse was very knowledgable and made me feel t ease during the consultation.

Suggested improvements
No

2021-05-13 14:37:08
Response from (NAMS) Prescription Service

Thank you for your kind words. We are glad you were able to get an appointment quickly.

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Review of (NAMS) Prescription Service written by a patient
19th November 2020


Fantastic service, Andrew was very informative and helpful, so glad I came.

Suggested improvements
Absolutely nothing

2020-11-23 12:32:19
Response from (NAMS) Prescription Service

This is great to read. Thanks for sharing. I'm pleased you found the visit useful and were glad you came.

Experience
Dignity/Respect
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Written by a patient
10th November 2020


nams . Nottingham is the best way to get look after when you had cancer thy are good at there work the Nurse who was there to see me is Tammy Temple She is good at her job thank very much mr f.w EATON

2021-05-13 14:39:07
Response from (NAMS) Prescription Service

Thank you Mr Eaton for such a glowing review. It is great to read that you found us to be the best!

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Dignity/Respect
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Page 82 of 86

(NAMS) Prescription Service was awarded the iWantGreatCare certificate of excellence in 2023 for delivering outstanding care.

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Resources

Short link to review (NAMS) Prescription Service: http://iwgc.net/eonyq