(NAMS) Prescription Service
Phoenix Centre, Millennium Way West, Nottingham, NG8 6AS Also known as: Fittleworth
Reviews
Reviews
The stoma nurse was polite, friendly, helpful and informative. He suggested a new product to try so I will give that a go, but I can't say yet whether it will help. Regarding wearing the clothes I want, that's not linked to this but clothes have always been tricky since surgery and I expect they always will be, I don't suppose there's a solution for that! The same applies for resuming "normal" activities. I would say life is just a lot less convenient with a stoma - facilities etc. The stoma nurse asked about an examination and respected my not wanting to do that, and offered for me to send photos via email, so I appreciated that.
We spoke to NAMS on the phone in the first instance as my husband has had a repair to a prolapsed stoma. He was sent out of hospital with a small amount of bags. I actually could have done with at least speaking to the stoma nurse there as I am the person who changes his stoma bag. Obviously the stoma is now quite a lot different so a new managing regime is needed. Tammy managed to fit us in very quickly to review this, provided us with a small supply of bags to try and also salts wipes as his skin is quite red around the stoma. This is the second time we have received exceptional service from the NAMS team.
Thank you for taking the time to leave this review and offer suggestions on how we can improve. We are glad Tammy was able to help you and we are sorry that you were not aware that this service was available before now. Recently, we have been working on how we can make sure everyone knows that we are here if needed.
I found the whole consultation to be a completely relaxed and pleasant experience. My nurse, Louise, was very friendly and helpful and totally put me at ease.
We are glad the consultation was a pleasant one. Thanks for sharing
Thanks for the 5 star rating
Thanks for the 5 star rating
The stoma nurse I saw was louise Turner she was fantastic very professional and caring!
Louise was very attentive and interested in my Stoma concerns. She listened and advised the best way forward to reassure my concerns.
Very helpful asked all the right questions and hopefully will sort out a small problem there
Thank you for the review. We hope your small problem has been resolved.
Polite and friendly, excellent service.