(NAMS) Prescription Service

Phoenix Centre, Millennium Way West, Nottingham, NG8 6AS Also known as: Fittleworth
 
1,085 reviews

Reviews

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Review of (NAMS) Prescription Service
10th December 2024


Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent
 
Review of (NAMS) Prescription Service
10th December 2024



Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent
 
Review of (NAMS) Prescription Service
10th December 2024


It's nice to no someone cares


Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent
 
Review of (NAMS) Prescription Service
10th December 2024



Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent
 
Review of (NAMS) Prescription Service
10th December 2024



Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent
 
Review of (NAMS) Prescription Service
9th December 2024


Nurse always shows empathy and understanding, asks relevant questions and readily offers useful advice.nothing I can think of right now

Suggested improvements
Nothing I can think of right now.

Experience
Dignity/Respect
Involvement
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Staff
Listening
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Consent
 
Review of (NAMS) Prescription Service
5th December 2024


A good experience- the nurse was attentive and listened It gave me some additional reassurance about my stoma

Suggested improvements
Only thing perhaps is to confirm an anticipated time slot for arrival

Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Rating not given.
Consent
 
Review of (NAMS) Prescription Service
3rd December 2024


Really don't see why this question is here. One of the reasons for the visit with the nurse is for her to do an examination of my stoma therefore with me being at my appointment by default my consent would be given.

Suggested improvements
All the information and the friendly chat given by the nurse can not be improved and further. One thing that needs changing is the text message that you send for the appointment it tells you that it's Unit 1, Phoenix centre but doesn't tell you what road it is on which would be a great help. Also the sign on the road needs to be bigger and have NAMS adding to it either before or after the current wording

2024-12-04 09:45:20
Response from (NAMS) Prescription Service

Thank you for taking the time to leave comments to help us improve our service. We will ensure that all the team are aware the address text needs to include the road to improve the ease of locating the building. We will also look a the signage and ensure it is appropriate. Many thanks again for you input, it is much appreciated.

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Review of (NAMS) Prescription Service
3rd December 2024



Experience
Dignity/Respect
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Listening
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Rating not given.
Activities
Rating not given.
Consent
 
Review of (NAMS) Prescription Service
2nd December 2024



Experience
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(NAMS) Prescription Service was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review (NAMS) Prescription Service: http://iwgc.net/eonyq