Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Mount Vernon Cancer Centre
2019-06-06
Person
1
5
0
Written by a patient
Written by a patient 6th June 2019
Disregarding the patient. No communication.
Mount Vernon Cancer Centre
2018-11-21
Person
1
5
0
Written by a carer
Written by a carer 21st November 2018
the hospital is a mess, no proper communication between departments, the phone is rarely answered and the IT systems are beyond inefficient
Mount Vernon Cancer Centre
2018-06-27
Person
1
5
0
Written by a patient
Written by a patient 27th June 2018
Just started a 4.5 month chemo treatment course here. The chemo nurses could not be less interested or caring if they tried, which they don't. Reception at Cancer Care are all unpleasant and feel that their job description involves ignoring you, or talking down to you. Toilets are dirty, taps don't even work in some of them. Nurses are dirty, disinterested and disappear for periods for no reason - my chemo alarm was ringing for more that 5 mins before someone turned up to help. Appointments are booked at times when staff aren't even available (ie I turned up today for an 8am appointment to be accused of basically lying as staff don't get in until 9am). Unhygenic nurses, wearing gloves and scratching their face and picking at their skin in what should be a clean environment. If I am unable to switch to a different hospital, I will cancel all of my future treatments. Soul destroying.
Mount Vernon Cancer Centre
2016-11-27
Person
2
5
0
Written by a carer
Written by a carer 27th November 2016
Find out who is treating you. Research the doctors specialists thoroughly.
They have the state of the art equipment.
They did not use this on my sone who had secondary bone cancer till it was too late. Cyberknife would have helped his tumours. They gave him ordinary radiation.
He died
Mount Vernon Cancer Centre
2016-05-18
Person
5
5
0
Written by a patient
Written by a patient 18th May 2016
I was treated by the wonderful CyberKnife team in June 2015. Dr Harrison and Dr Ostler were so kind and reassuring, and provided me with answers to my anxious questions. Thank you and God bless you all!
Mount Vernon Cancer Centre
2015-07-12
Person
5
5
0
Written by a patient
Written by a patient 12th July 2015
I completed a course of chemotherapy in April 2015 under the care of Dr Mark Harrison. I cannot express how grateful I am for the care I received from everyone involved in my care from the outpatients dept,pharmacy, scanning teams to Marie Curie ward. The staff are so kind and the departments are run very efficiently. Mr Harrison ,his secretary
and his team are professional and their positive attitude helped to make a very difficult time in my life so much easier." Thank you " seems such an an inadequate word to say to a hospital team that have saved my life.