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Mount Vernon Cancer Centre 2018-06-27 Person 1 5 0

Just started a 4.5 month chemo treatment course here. The chemo nurses could not be less interested or caring if they tried, which they don't. Reception at Cancer Care are all unpleasant and feel that their job description involves ignoring you, or talking down to you. Toilets are dirty, taps don't even work in some of them. Nurses are dirty, disinterested and disappear for periods for no reason - my chemo alarm was ringing for more that 5 mins before someone turned up to help. Appointments are booked at times when staff aren't even available (ie I turned up today for an 8am appointment to be accused of basically lying as staff don't get in until 9am). Unhygenic nurses, wearing gloves and scratching their face and picking at their skin in what should be a clean environment. If I am unable to switch to a different hospital, I will cancel all of my future treatments. Soul destroying.