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Written by a carer
25th July 2016


The following needs addressing Attitude of both nurses and doctors towards patients A better understanding of the psychology of the sick person Understanding of patients' experience needs major improvement The bullying approach needs to stop Staff are highly defensive and unable to deal with questions that challenge their behaviour or the care they are supposed to offer. Staff are far too self serving in their opinions and judgements. The hospital is not up to standard in terms of care provided, cleanliness, and there is a general lack of professionalism required, from their dress code to their roles as nurses and doctors. Staff have no respect for people who are sick and vulnerable and should not be allowed to work there. Many of the staff appear bored, sullen, and arrogant. Altogether a frightening, stressful and shocking experience at Morriston Hospital.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff