Report this review of Moorfields Eye Hospital

If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.

Written by a patient
25th July 2017


I absolutely agree with the last post in June 2017. I waited in total nearly 4 hours to be seen by 3 Drs (2 of which who were completely out of their depth and seemingly untrained in the basics of healthcare in UK) No intro /no name badges .. Has no one at the hospital heard about the late Kate Granger's campaign 'hello my name is' ? One female doctor ventured her own completely erroneous diagnosis whilst the other doctors were out of the room which was very unprofessional and could have seriously derailed a less seasoned patient. When a serious eye condition was diagnosed by accident whilst looking for the original problem the doctors were talking to each other only and seemingly not one second to explain to me! I was having to ask 'how bad it was' etc whilst they were walking away! Terrible really and if I hadn't got the Internet I would be completely upset this morning ( have managed to clarify the diagnosis on the web) the experienced dr looked rushed and unsettled and felt like even after waiting 4 hours I should just get moving without any real information. I was Just recommended to attend other hospital clinics as if they didn't have time for me. Extremely dispiriting experience all round.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff