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Milton Keynes Hospital
2018-11-12
Person
2
5
0
Written by a patient
Written by a patient 12th November 2018
My problem lies with the crisis team. After a 4 hour wait I was finally met by a women who roled her eyes and sighed once she saw me. When in a private room her body language and tone of voice made it very clear she did not want to be there. I was already very agitated and upset and the aggressive, defensive and condescending tone did not do anything to help. Instead the whole experience made me feel a lot worse about myself. She told me that no one could help me if I didn't know why I was feeling as bad as I was. Unfortunatly this wasn't the only experience like this that I have had with the team, back in January I was told by a member that the abuse I had faced in my life was my fault. There are a few members of staff that do listen and help but unfortunatly the majority are insensitive, aggressive and lack any empathy. The experiences I've had with team put me off ever seeking help when I am in a crisis.