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I went today for investigation on a lump in my breast. I was anxious and immediately I was put at ease by the receptionist and environment. Then I had a mammogram whereby Laura was extremely professional and kind. Then I went into another waiting room which was calm and actually rather unhosital like which was unexpected and pleasing. Then I had a scan and after that a consult with a doctor called Sarah. I cannot stress enough how wonderful I feel about the whole experience. It took 1hr 15 mins and throughout I felt cared for ... even safe! Thank you to everyone involved. Hannah wright