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Milton Keynes Hospital 2018-03-31 Person 3 5 0

my first visit to milton keynes A&E on 30/03/2018 was not good at all,i arrived and was sweating and fighting for breath to a point of barely able to talk,i had to see a nurse before i could get to reception.The nurse did not look up from her computer screen once until i questioned her about having to walk half a mile to the walk in clinic when i could barely walk the 15 meters through the door,but i was told its a 2 minute walk so reluctantly i set off...this 2 minute walk took me 25 minutes and several stops all in the rain,when i got to the walk in clinic i was in a horrendous state and ever though it was full i was seen within minutes. In the walk in center i was put on a machine to help me as my blood oxygen level was around 60...i was told i could of collapsed on my way and should have never been allowed to make the trip by myself,i was at the walk in center for 2 hours before i saw a DR who then made me walk to his examination room where within 90 seconds he was taking me back to the breathing machine where he gave me steroids and a double dose of the nebuliser and once that was done i was taken back to his examination room(remember walking was making my breathing very very labored)on arrival withing 60 seconds i was taken back to the room with the nebuliser and placed on oxygen and told a blue flashing ambulance was being called as i needed to be in A&E.(the walk in clinic is making an official complaint about how i was sent away in my condition where i could have gone into respiratory failure and collapsed and died) The ambulance arrived swiftly and i was helped and treated amazingly the 2 crew members were awesome,i was taken to the ambulance via a wheel chair(first time anyone thought about that)getting into the ambulance i took 5 steps and the crew saw the difference it make on my breathing and the stats they were monitoring,they were both stunned i had managed to walk from A&E.(the 2 crew members advised me to make a complaint as even though i was ok the next person may not) 2nd visit to A&E 30/03/2018 the 2 ambulance crew took me into A&E where i should have been 3 hours before,Once in A&E i have nothing but great respect and admiration for all the staff....they were truly great,i was whisked into a ward/section where DR's and nurses sorted me out,they made me feel safe and confident i was going to be ok.i was there for 2 hours 45 minutes where i was taken care of 24/7 words are not enough words to say how great everyone was. I do not wish anyone to get into trouble for sending me away from A&E as things happen and we cannot be 100% right all the time but i would think some training will be needed as anyone with breathing difficulties should not be pushed away within 25 seconds,surely an assessment cannot be made by asking my name/dob/address ??? i personally felt terrified at a 1/2 mile walk with the knowledge the 15 meters put me at a state of barely able to talk my breathing was so bad