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Written by a patient
13th December 2018


Super friendly welcoming and caring staff at all levels from domestic team to consultant. Given no information when I arrived on the ward or later (I was there 8 days). Nothing about meal times, choosing food, toilet locations, hospital facilities (shop, chapel, restaurant, etc.), visiting times, Hospicom, etc. Food generally good, but the meals for those with allergies were pretty awful. Super salads, especially ham salad. Despite advising I was lactose intolerant and therefore avoid most dairy products I was faced with no soya milk available on 3 mornings and could not have cereals.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff