Report this review of Milton Keynes Hospital
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
Milton Keynes Hospital
2018-09-27
Person
2
5
0
Written by a patient
Written by a patient 27th September 2018
I was asked to arrive at 730am, On arrival name was called and we were taken to a waiting room, no explanation of what to expect. Seen by anaesthetist and HCA, relevant discussions and paperwork completed, however discussions take place in a room within the waiting area which can be over heard.
I was advised to get ready for theatre at 1130 as l was due in theatre at 1230. I went down after 2 pm. It's not the wait l particularly mind, it's the lack of communication. Initially why not explain the procedure, that you will be seen by the anaesthetist etc, and why you need to be there at 730 when your surgery isn't until 1230. I fully appreciate there maybe delays, if lists are running late but communicate this, no one came and said a word to me after l was seen by the HCA, you are literally abandoned in the waiting room. Staff are polite but please communicate.