Milton Keynes Hospital 2018-11-28 Person 5 5 0

I wanted to congratulate the Trust on a great service which I was unable to identify on the website. You have a service called the acute oncology service which is part of the cancer team. I cannot tell you how reassuring it is to speak to a specialist oncology nurse that understands your diagnosis & treatment when you are feeling frightened & unwell. I rang as I was worried my sister had an infection starting. I was asked lots of questions about how my sister was feeling , temperature etc and we were directed to A&E which was of concern but we were reassured. Well I couldn't have been more surprised, the Doctors & nurses saw & treated my sister very quickly as her immune system was low and then the same Acute Oncology specialist nurse came to see my sister. She checked on all the results and information and prescribed some treatment to improve my Sisters immune system. She was so knowledgeable we were instantly reassured. She advised the Drs & nurses & said that the team would follow up my sister on the ward. My Sister was quickly moved to ward 22. What a lovely friendly team of nurses, and the care & compassion was clearly genuine. We were amazed when the following day when a doctor and Oncology specify nurse came to see my sister as we were promised. We are so impressed by this service for cancer patients & felt we should send our thanks and praises to all areas involved in my sister care, especially at such trying times when your resources are stretched. Well done Milton Keynes Hospital & Staff.