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Written by a patient
30th November 2018


Good afternoon, I wanted to express my sincere thanks to the staff on ward 21 (male) at Milton Keynes University Hospital for the phenomenal care and support I received during my five days on the ward. From the Doctor's, nurses, care staff, domestics and any other role I have not mentioned, the care was truly first class and the NHS should be rightly proud of every single member of staff that they employ, particularly on ward 21. This includes both day and night time staff. Nothing was ever too much trouble and the levels of professionalism I received was second to none. I have never been admitted into hospital in my forty seven years and the care I received went above and beyond what I expected. I am truly proud of the NHS in this country and my admiration and respect for ALL the staff went far beyond what I already thought of our hospital service. I always felt that I was in very excellent hands. The staff always had a smile on their faces and went out of their way to ensure that I was comfortable, fed and watered and that the amazing staff always made sure that I was well cared for. I received a first class service and i was genuinely sad to day goodbye to everybody. Even to the point where two of the night staff who were finishing to go onto their rest days, went out of their way to say goodbye to me, knowing that I was to be discharged before their return. Please pass on my most humble thanks to the amazing staff on ward 21. Thank you, Paul Scott

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