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Written by a patient
27th February 2018


I came in for a termination. I had to wait 2 weeks for an appointment, obviously this is a very time sensitive procedure so a 2 week wait is a long time. Once I get to my appointment I am told I will have to wait another week before I can actually have the procedure. Luckily, someone doesn’t turn up so I get seen the same day. I return the following day at 9.30 for my appointment and am left in a waiting room with 4 small children for over an hour before I get seen. This is one of the toughest decisions I have ever had to make, and it was made worse by the hospital, due to the length of wait for the appointment, the unorganised staff not knowing when I’ll get seen then being left in a room with small children.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff