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Written by a carer
11th February 2017


I am now 13 days into a stay at the Manor on the children's ward with my son. He caught pneumonia in December and was readmitted 13 days ago and was seriously ill. It has been a very scary time for us not knowing if he would get through it. Yet through all through this time I cannot fault the level of care he has received from all the staff on Ward 21. The doctors have worked tirelessly to get him well often staying well beyond their shift. Answering so many of my questions with kindness and patience. The nurses are some of the most dedicated I have ever experienced, my son has complex needs and Yes there are issues, not enough staff at times, lack of supplies etc but this is all down to the financial burden laid upon them from our current uncaring government. Still these frustrations never extended to my child or myself. We always have been treated with the upmost respect and compassion.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff