Manor Hospital

Manor Hospital 2017-01-09 Person 5 5 0

A&E was very, very busy but they looked after me with dignaty and care, I was having an acute coronary event. Ward 7 staff where a little more reservered but I would still mark them a solid 5, unfortunately the Consultant cardiologist Jaumdally is not up to the task and I can understand how the department can get a bad name.

Manor Hospital 2017-01-07 Person 1 5 0

The staff (reception) at the urgent care unit couldn't be less bothered with the patients. The lady was not friendly and was rude too. Totally under the expectation and not fulfilling on the promise of "welcomed" at all. Date: 07/01/2017 Location: Walsall Urgent Care Unit (Manor Hospital).

Manor Hospital 2016-12-06 Person 5 5 0

All the staff encountered were kind and caring , not only to myself but was visible to other patients waiting.

Manor Hospital 2016-07-25 Person 4 5 0

Weekend service were very good, caring and trustworthy, always willing to interact with me, and come and help me. So thank you to them. Monday staff, we're different, while in bed in morning, I heard one nurse say, what about him(referring to help me out of bed, and get ready for breakfast) other nurse replied, 'leave him, his going home today' after this I was ignored. Until student nurses helped me, and asked how I was, (so very thankful to the students).

Manor Hospital 2016-07-23 Person 4 5 0

My experience was very good the staff were very committed and passionate and very eager and happy to help with anything. I felt very sorry for the staff though as almost all staff I spoke to seemed very disheartened due to lack of staff and what was expected of them. The majority of the time I was there there was one midwife to care and attend to ten mothers and their babies,this is quite a big ask as a lot of mothers are recovering from c sections making then unable to get about. I am glad I delivered my baby at this maternity ward,and this was my second experience here,I just think that the morale of the staff would be much higher if staffing issues are sorted out so they aren't running round like headless chickens.

Manor Hospital 2016-07-14 Person 5 5 0

Last year we lost our son at 19 weeks pregnant and the care and consideration we received was amazing!!! No question was to small and the memory box we received was beautiful! So much thought went in to the memory of our precious angel! We have been fortunate again to be having another baby and the care we are currently receiving is of such a high standard, they are taking my feelings into consideration and making sure my care is amazing!!! I was unsure of the one midwife that came to scan me as I think she scanned me when we lost our angel and it was no problem to get someone else and it was put on my file I would prefer not to see her, she was so understanding!!! They wanted me to move to New Cross but I made the decision to stay at Manor as I don't believe I would receive the fantastic level of care elsewhere.

Manor Hospital 2016-07-08 Person 5 5 0

EXCELLENT CARE AND ATTENTION GIVEN AT ALL TIMES.VERY FRIENDLY WARD STAFF AND NURSING TEAM..

Manor Hospital 2016-07-04 Person 5 5 0

Appointment was on time, dealt with quickly and efficiently

Manor Hospital 2016-06-19 Person 5 5 0

Had my first baby at Walsall Midwifery led unit, and all the staff were amazing and friendly and the unit had such a homely feel. After delivering my baby I then had to be transferred to the manor for stitches of which worried me but on getting there all the staff at theatre & overnight staff looked after me really well and helped me with my baby in anyway possible.

Manor Hospital 2016-06-18 Person 3 5 0

As the writer of a very damning review regarding my fathers treatment on a dementia ward, I would like to leave a more positive review of the surgical ward 11 where my husband has just spent the night. He was admitted to the surgical assessment unit and we had a very long wait of over 10 hours for his procedure to take place. Although we felt this could have been negated by better organisation the staff on the unit were very friendly and helpful throughout our wait. It was a bit rushed before he was taken to theatre for his procedure despite the long waiting time we had when staff, if given the right information, could have taken the required bloods, ECG etc at a more leisurely place. However, once the procedure was complete he was transferred to ward 11 where he was looked after very well. We visited the unit the day after he was discharged to collect his dressings and a staff member redressed the wound while we were there. We were in and out in twenty minutes and we couldn't fault them. Very friendly, very helpful. It is a pity my father wasn't given the same level of care but I feel it is important to leave an honest and fair account of our experience. I also believe in giving credit where it is due so well done ward 11 and thank you.