Manchester Royal Infirmary

I was very impressed with the treatment I received by all the staff in the unit.

Simply angels.

From the consultants, doctors and nurses to the auxiliaries, cleaners and people on the tea trolley, I was treated with total professionalism, respect, humour and compassion. My experience was a very positive one, on the whole. The only problem, which wasn't for me because I do speak out, was being missed for a couple of meals. When I pointed out that I hadn't eaten, the staff were horrified and promptly brought me toast, with profuse apologies.

I was shocked at the lack of staff available at weekends. I was refused food duw to poor comminication & treated like a moron at times. You can't keep cutting staff & expect them to be able to deliver quality care. My experience at the MRI scared the hell out of me, how people are neglected due to staff shortages & really worrying.

This is a fine hospital and a great credit to the North West of England