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Llanfrechfa Grange Hospital
2021-07-24
Person
1
5
0
24th July 2021
On behalf of my mam who can’t speak for her self as dementia my 86 year olds mam got took to this hospital from her nursing home abd we could not find out what ward she was in after 5 hrs of no one answers the phones on the ward so I went up ther at ten at night as I needed peace of mind
So got the ward num rang next morning as we wanted a visit still no answer on phone which left all of our family in distress so had to March up again abd demand answers on how my mam was it’s not good enough at all we had ave to have phones answered and seems no one really cares my n m am still in but we have to travel a great distance to just get a update
So very wrong