Share review of Llanfrechfa Grange Hospital
Llanfrechfa Grange Hospital
2021-04-13
Person
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5
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Written by a NHS patient
13th April 2021
I was booked into this hospital for an operation on 13th April I was told to attend on the 12th at 4pm but to phone beforehand. I phoned at 12 noon, 3 pm, 5 pm and 7pm only to be told that someone will get back to you before 10 pm as we are waiting for a patient to go home.
No one ever phoned me back and therefore I assume my operation is cancelled as I am still at home. I had to self isolate for 14 days prior to this and now don't know when I shall be rescheduled for. I lost 2 weeks work isolating and all for nothing.
For a new hospital the patient / staff relationship is beyond poor.
What happens now? I don't know.