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Written by a NHS patient
3rd February 2024


Absolutely atrocious switchboard and admin team. We have been on hold for two hours now trying to check on my father in law, have been hung up on four times (and no, we haven’t lost our temper or been rude once) They don’t even ask for details or tell you where the calls are being transferred to. Appalling.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe